Structure of a Chat Link
{ORG} is your organisation’s four-character code, the same first four characters embedded in the flow ID of your application links (see Application Links). If you don’t know your code, ask in the support chat.
Example: https://conv.pastahr.com/r/TEST/chat
Setting the Channel
The optionalplatform parameter determines where the chat starts:
Example:
https://conv.pastahr.com/r/TEST/chat?platform=wa
Chat Inbox
Learn how to find and filter conversations with an open question.
Application Links
Understand the structure of a regular PastaHR application link.
FAQ Chat Mode
Answer common questions automatically in chat.
