- Login Step by Step
- Accepting Your Invitation
Login Step by Step
1
Go to app.pastahr.com
Open your browser and navigate to app.pastahr.com. You can bookmark the page for quick access.
2
Enter your email address
Type the email address you used to receive your PastaHR invitation and click Continue.
3
Check your inbox for the login code
PastaHR sends a login code to your email address. Open your inbox, find the email from PastaHR, and copy the code. Login codes are valid for a short time only, so complete this step promptly.
If the email doesn’t arrive within two minutes, check your spam or junk folder. The email is sent from a
@pastahr.com address. Add it to your trusted senders to avoid future delays.4
Enter the login code
Paste or type the code into the field on the PastaHR login screen and click Continue.
5
Enter your MFA code (if enabled)
If your organisation has MFA enabled, you will be asked for a second verification code. Open Google Authenticator or Microsoft Authenticator on your smartphone and enter the current six-digit code for your PastaHR account.
MFA codes refresh every 30 seconds. If your code is rejected, wait for the next code and try again.
6
You're logged in
After successful verification you land on your PastaHR dashboard. Which areas you can see depends on your assigned role. See Roles for a full overview.
Troubleshooting Login Issues
I haven't received a login code
I haven't received a login code
- Check your spam or junk folder for an email from a
@pastahr.comaddress. - Make sure you’re entering the same email address you were originally invited with.
- Wait up to two minutes: email delivery can occasionally be delayed.
- If the problem persists, contact your organisation’s PastaHR Admin or write to support@pastahr.com.
My login code isn't being accepted
My login code isn't being accepted
Login codes expire after a short time. If too much time passed between receiving and entering the code, request a new one by restarting the login flow at app.pastahr.com.
My MFA code is being rejected
My MFA code is being rejected
- Make sure your mobile device’s clock is set to update automatically: authenticator apps depend on accurate device time.
- If your code is close to expiring (the timer in the app is almost out), wait for the next code.
- If you have lost access to your authenticator app, contact your organisation’s Admin to reset MFA for your account.
I don't remember which email address my account was created with
I don't remember which email address my account was created with
Your account is linked to the email address used for the original invitation. An Admin in your organisation can look up who has access in PastaHR.
