> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pastahr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat Without an Application: Let Prospects Ask Questions

> Learn how a dedicated chat link lets prospects ask questions independently of an application, via WhatsApp or Instagram.

Not everyone who comes across your job posting wants to apply right away. Some people have questions first, about working hours, pay, or requirements. With a chat link, you can offer the PastaHR chat independently of an application, so prospects can get in touch with you directly.

## Structure of a Chat Link

```text theme={null}
https://conv.pastahr.com/r/{ORG}/chat
```

`{ORG}` is your organisation's four-character code, the same first four characters embedded in the flow ID of your application links (see [Application Links](/en/recruiters/application-links)). If you don't know your code, ask in the support chat.

**Example:** `https://conv.pastahr.com/r/TEST/chat`

### Setting the Channel

The optional `platform` parameter determines where the chat starts:

| Value   | Channel                                              |
| ------- | ---------------------------------------------------- |
| `wa`    | WhatsApp                                             |
| `insta` | Instagram                                            |
| `all`   | The candidate chooses between all available channels |

**Example:** `https://conv.pastahr.com/r/TEST/chat?platform=wa`

<Card title="Chat Inbox" icon="message-circle" href="/en/recruiters/chat-overview">
  Learn how to find and filter conversations with an open question.
</Card>

<CardGroup cols={2}>
  <Card title="Application Links" icon="link" href="/en/recruiters/application-links">
    Understand the structure of a regular PastaHR application link.
  </Card>

  <Card title="FAQ Chat Mode" icon="brain" href="/en/recruiters/faq-chat-mode">
    Answer common questions automatically in chat.
  </Card>
</CardGroup>