> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pastahr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure PastaHR Notifications for Your Recruiter Team

> Configure PastaHR notification settings for new applications and candidate chat messages so your team stays responsive without alert fatigue.

<h2 id="new-application-notifications">
  New Application Notifications
</h2>

When a candidate finishes an application, PastaHR can notify you immediately, so you can review and act on it without delay.

<Note>
  Per-flow email notifications for new applications can be configured by the PastaHR support team. Alternatively, a general address (e.g. [recruiting@acme.com](mailto:recruiting@acme.com)) can be set instead.

  Contact [**support@pastahr.com**](mailto:support@pastahr.com) to set this up.
</Note>

<h2 id="chat-notifications">
  Chat Notifications
</h2>

PastaHR sends email notifications when a new chat message is received from a candidate. Notifications are sent when:

* The chat is active for your organisation
* The incoming message is unread and contains content
* No newer message has arrived since
* The message is a supported type (e.g. not a reaction)

To avoid duplicate emails, notifications are sent with a short delay after the message arrives.

### Who Receives Chat Notifications?

Notifications are automatically sent to the right people:

* **Assigned users**: if team members are assigned to the chat, they receive the notification (provided they have the Admin or Recruiter role and haven't disabled chat notifications).
* **Fallback addresses**: if no assigned users are found, the notification goes to the email address set on the job posting (including CC/BCC). If none is set there, the organisation's or channel's email address is used.

### In-App Visual Indicators

You don't need an email to know when a candidate needs attention. PastaHR tags conversations where a candidate has asked an unanswered question with a **Frage** (Question) badge in the chat list. Use the **Frage** filter to see all conversations awaiting a response.

## Configuring Your Notification Settings

Notification settings are configured per user via the dropdown in the bottom-left of the PastaHR web app.

<Steps>
  <Step title="Open your user menu">
    Click the dropdown with your name in the bottom-left corner of the PastaHR web app.
  </Step>

  <Step title="Navigate to Notifications">
    Select **Notifications** from the dropdown menu.
  </Step>

  <Step title="Choose your preferences">
    Choose the notification settings that fit your workflow, for example, toggle alerts for new incoming applications or new chat messages on or off.
  </Step>
</Steps>

<Note>
  Notification settings are per-user. Each recruiter on your team can configure their own preferences independently.
</Note>
